FAQS

Got a burning question? We’ve been doing this for a while now - below are a few questions that we are asked and answered, well, frequently. Our FAQs are divided into sections- shortcuts to these sections are below.

Want to know a bit more about us? Have a read of our history.

 


If there’s anything we haven’t covered, drop us an email, or give us a call:

EMAIL: HELLO@INTOTHEWYLDES.COM

TELEPHONE: 01566 781 737



▾ WHAT TICKET DO I NEED TO ATTEND?

That all depends on how old you are… Everybody wanting to attend Leopallooza will need one of the following tickets.

Weekend Ticket 13+ years

This is our standard weekend ticket for everybody over the age of 13. This gives you access to the festival for the whole weekend and tent camping in the general camping field. All under 18s will need to be accompanied by a parent or legal guardian or a ticket-holding adult aged 25 or over (maximum of 2 under 18s per adult aged 25 or over).

Child Weekend Ticket 6-12 years

This ticket is for children aged 6-12 years and gives access to the festival for the whole weekend and tent camping in the general camping field. All under 18s will need to be accompanied by a parent or legal guardian or a ticket-holding adult aged 25 or over (maximum of 2 under 18s per adult aged 25 or over).

Child Weekend Ticket 0-5

This ticket is for the littlest of the Wyldlings - and won’t cost you a penny! This allows access to the festival for the whole weekend and tent camping in the general camping field. All under 18s will need to be accompanied by a ticket-holding adult aged 25 or over… but we hopefully didn’t need to say this here…

Family Weekend Ticket

Bring the family and save some money! Winner. This year we’re changing the way our family tickets work, and have two options for tickets - two adults and two children aged 6-12 or two adults and two children aged 6-17.

We have a dedicated quiet/family area within the general camping field, or you can upgrade to Sleepy Hollow- as described below.

▾ What if I want to bring my campervan, caravan or trailer tent?

You will need to purchase the correct campervan pass for the size of your vehicle. Campervans are permitted in the Trailer Flash (formerly known as the campervan area), Sleepy Hollow and The Upper East Side (formerly Golden Squirrel) camping areas (in accordance with the correct corresponding entry ticket/upgrade).

We will have two sizes of pitch available in all 3 areas:- 5m x 8m and 8m x 10m.

A small pitch has space for 1 small campervan with awning OR a tent.

A large pitch has space for a large campervan plus awning, OR a car and caravan plus awning OR a car plus a trailer tent

Vans must have a bed, NO cars.

Trailer Flash, our live-in vehicle field, is the most popular field every year, so this year we’re making some changes to make sure we can fit you all in while keeping it safe and secure for everybody!

▾ What camping upgrades are available?

We have a couple of upgrade options for Leopallooza, these allow you access to other areas of the festival that you can’t get to without the upgrade. They make you fancy and special, who doesn’t want to be fancy and special?

The Upper East Side (formerly Golden Squirrel/VIP) Camping

The Upper East Side is our most beautiful camping area, a short wander through the festoon-lit trees, with its own catering, flushing toilets, showers, and separate parking. This ticket also gives you access to a separate VIP bar with DJs, cocktails, flushing toilets, and impromptu performances from some of the very best performers on the line-up.

Sleepy Hollow Camping

Sleepy Hollow is our premium family camping area, a space to feel safe and secure with your small festival-goers and to hopefully get a little more sleep! Your upgrade includes access to the Sleepy Hollow with flushing toilets, showers, a separate food (and more importantly, coffee) vendor, and extra kids’ entertainment.

Campervans in The Upper East Side, Sleepy Hollow and Trailer Flash

If you want to bring your campervan, caravan or trailer tent to sleep in, you will need to also purchase the correct size pitch pass for the area you want to stay in. These are limited in numbers.

▾ Will there be glamping available?

There certainly will! Sack off the airbed which will inevitably deflate in the middle of the night, and treat yourself to one of our boutique bell tents, complete with memory foam mattresses, 13 TOG duvets, cotton bedding, a mirror, a table, and LED fairy lights.

There are three sizes of bell tent available; 4m which sleeps two, 5m which sleeps four, and 6m which sleeps six.

These are only available in The Upper East Side and Sleepy Hollow camping areas, so you will also need to purchase the relevant camping upgrades as well as your glamping option.

▾ Do you have day tickets?

We do indeed! We understand that having a festival in Cornwall in the middle of summer means a lot of you have work that you can’t get out of for a whole weekend of partying.

Day tickets don’t include camping.

These tickets will remain the same price up until the event.

▾ DO YOU DO TICKETS FOR CARERS?

If you need a carer to assist you at any of our events we offer carer’s passes free of charge. This are available from our ticket page.

You’ll just need to bring one of the following with you on the day:

  • Front page of DLA letter or PIP letter
  • Front page of Attendance Allowance letter
  • Evidence that registered severely sight impaired (blind)
  • Disabled Identification Card (DID) or Blue Badge.

▾ Do you charge for parking?

We do. But only if you don’t fill your car to the rafters!

Parking is £5 payable on the gate on arrival for all cars with less than four people.

We do this to encourage car sharing, which keeps the roads clear (making it faster for you to get in and party) and keeps the air clear! We like this little planet we call home, let's try and keep it, yeah?

So get planning which of your mates has the most room in the car!

▾ Will ticket prices change?

Yes. We release tickets in a tiered system and the sooner you buy them, the cheaper they are!

Super Earlybird tickets will be released September 1st 2019 at 10am, this is the cheapest you will get them anywhere, no matter how nicely you ask, and they are a limited run. Once they sell out at this price we will release the next price tier.

We keep our ticket prices as low as we can to be able to throw you all a damn fine party, and all of the ticket cost goes back into Leopallooza. We release our Earlybird tickets so we can start getting the ball rolling with booking bands, DJs, comedians, and all our usual surprises for next year. By booking your tickets early you don’t just save money, you also help us ensure that Leopallooza will be the greatest house party… in a field.

▾ CAN'T I BUY PAPER TICKETS FROM SHOPS IN TOWN ANYMORE?

I'm afraid not! We've rolled with the times. And not only that, it's far more secure to buy online. No forgeries, and if you lose your ticket we can send you another.

▾ SO I DON’T GET A LITTLE LOVE NOTE WITH MY TICKET LIKE I USED TO?

Sadly not. But if you tick the little box as you purchase, we can send you some E-love down the line. The days of love notes are, at least for now, on hold until we can find an efficient way of doing them.

▾ I’M HAVING ISSUES BUYING MY TICKET – WHO DO I CONTACT?

Talk to us at info@leopallooza.com

▾ I CAN’T FIND MY TICKETS! HELP!

Panic not, check your junk folder first, they have a habit of hiding in there. If there’s still no sign head to gigantic.com and they can resend your order.

▾ I CAN’T ATTEND ANYMORE, CAN I GET A REFUND?

Sorry to hear that, we’ll miss you! We’re afraid there are no refunds on purchased tickets. You are welcome to sell your ticket on Twickets.

▾ WHAT'S THE LATEST TIME I CAN TURN UP WITH MY TICKET AND GET MY WRISTBAND AT THE TICKET EXCHANGE?

Friday: 10pm, Saturday: 9pm, Sunday: 9pm.

 


▾ WHY IS THERE A CHARGE FOR PARKING?

The main reason for this is that we want to encourage car sharing. Car sharing is good for several reasons: It keeps the planet a bit cleaner, gives us more room, and keeps the roads clearer. Four or more of you in the car = free parking! Three or less of you in the car = £5 on the gate. Everyone parking at the festival must purchase a parking pass, except for Golden Squirrel ticket holders.

▾ DO YOU ALLOW CARS IN THE CAMPERVAN AREA?

No. It's just live-in vehicles that get in the campervan area. No cars.

▾ I WANT TO CAMP, I DON’T HAVE TO PAY EXTRA FOR THAT, RIGHT?

That’s right. Camping is included in the ticket price, so once you have a weekend ticket then you’re all good. We’ve got a few areas that will cost a little more to camp in, for these you’ll need to purchase the correct ticket upgrades.

▾ DO YOU OFFER GLAMPING PACKAGES?

We do! You can purchase one of our bell tents from our ticket page and find out more information here.

We also have one very special, very exclusive boutique cabin amongst the trees. It even comes with it’s own loo! If that sounds like your glass of fizz then drop us an email to info@leopallooza.com

▾ IS THERE A FAMILY CAMPING AREA?

We have a designated quiet/family camping area in general camping. We also have Sleepy Hollow, for those of you who want a little more luxury for your family away from those pesky party animals and includes flushing toilets, baby change facilities, its very own breakfast (and the ever important coffee) cart, and well as some exclusive entertainment for the tiny humans!

▾ CAN I PARK MY CAR BY MY TENT?

No, for safety reasons we don’t allow cars into the regular camping area. See above regarding campervans.

▾ CAN I DRIVE TO MY TENT TO DROP OFF MY STUFF?

If you’re camping in the regular camping area, then afraid not. The parking and camping fields are right next to each other though. It’s a very short hop across the field.

▾ SOMETIMES A WET WIPE WASH WON’T CUT IT, DO YOU HAVE SHOWERS?

Yes, we have showers in all the campsites.

▾ CAN WE USE GAS CAMPING STOVES?

Small gas camping stoves are allowed on site, but we do ask that you do so responsibly. As with barbecues, please don’t use them inside your tent or awning and be aware that the ground is very dry this year. And if you have the good coffee you’re legally obliged to share it with the crew.

▾ How much alcohol can I bring in my campervan?

You can bring alcohol in your van, as long as it works with our rules:

  • NO GLASS! It's dangerous for our cows, its dangerous for you, just please don't bring it. This goes for campervans too- unfortunately that's the rule, and we really don't want to see that vintage vino confiscated!
  • Only weekend campers aged 18 and over may bring alcohol into the campsite. You may be asked for proof of age upon entry.
  • Quantity: Each person may bring 24 cans of beer/cider/pre-mixed spirit cans OR 3 litres of wine. All drinks must be unopened and must must not be in glass bottles! No straight spirits will be allowed.

We have some limits to what you can bring in, but we do sell plenty from our bars, and do our research every year to make sure we keep our drinks prices low. We encourage you to support the future of Leopallooza by buying booze on-site!

No personal alcohol is allowed into the arena.

▾ DOES THE CAMPERVAN CAMPING AREA HAVE ELECTRIC HOOK-UPS?

It doesn’t. Take it old school - let your phone battery die, eat cold beans, drink warm cider.

▾ YOU’RE NOT BIG FANS OF TENT PEGS ARE YOU?

Not the ones that get left behind, no. Tent pegs are bad for cow bellys…

▾ CAN I BRING MY DOG TO LEOPALLOOZA?

Sadly not. There is a blanket ban on all pets attending, as part of our licencing rules. That means no dogs, cats, tigers or goldfish.

 


▾ CAN I BRING MY OWN ALCOHOL?

Into the campsites, yes you can, but we have some limits, and here they are:

  • NO GLASS! It's dangerous for our cows, its dangerous for you, just please don't bring it. This goes for campervans too- unfortunately that's the rule, and we really don't want to see that vintage vino confiscated!
  • Only weekend campers aged 18 and over may bring alcohol into the campsite. You may be asked for proof of age upon entry.
  • Quantity: Each person may bring 24 cans of beer/cider/pre-mixed spirit cans OR 3 litres of wine. All drinks must be unopened and must must not be in glass bottles! No straight spirits will be allowed.
  • Alcohol will only be permitted on first entry.
  • Day ticket holders may not bring alcohol.

We have some limits to what you can bring in, but we do sell plenty from our bars, and do our research every year to make sure we keep our drinks prices low. We encourage you to support the future of Leopallooza by buying booze on-site!

No personal alcohol is allowed into the arena.

▾ ARE GLASS BOTTLES ALLOWED ON SITE?

No, glass bottles are STRICTLY not allowed anywhere on site, and will be confiscated if spotted by our security and steward teams. It’s safer for the cows you see, who spend a lot more time in it than the rest of us!

▾ ARE DRINKS EXPENSIVE?

No. We keep our prices at local pub prices and in many cases we’re even cheaper. We do this on purpose to encourage you to drink at our bars. We'll keep them fully stocked!

▾ WHAT ARE THE AGE LIMITS FOR DRINKING?

They are the same as pubs – Under 18’s are not allowed to drink alcohol, and we operate a ‘LOOK 25’ policy at the bars. So it’s always worth carrying some photo ID. Anyone under 18 who is found drinking alcohol will have their drinks confiscated and risk being asked to leave.

▾ WHAT TIME ARE THE BARS OPEN UNTIL?

Our bars open at 11am every day and close at 1.30am on the Friday night, 1.30am on the Saturday night and 1.00am on Sunday night.

▾ CAN WE BRING OUR OWN BARBECUE?

You can bring your own small barbecues to be used in the camping areas only, but we ask that you act responsibly when using it. Please consider your neighbours, and if you’re using a foil ‘disposable’ barbecue, please bring something to place it on so as not to be a fire risk. Always make sure the barbecue has been completely dampened down before leaving it, and please make sure you bin it properly or take it home with you when you leave. Never ever place a used disposable BBQ inside your tent, or even the tent awning.

▾ IS THERE FOOD ON SITE?

Lots of it. As well as our own food joint (The Hungry Badger) we have heaps of guest food stalls in Palloozaville catering for all dietary requirements.



▾ When can we rock up?

We open at 10am on Friday 24th July and close at 2pm on Monday 27th July. The campsite is open all weekend, but we need to close the music arena and the bars each night to prepare for the following day.

▾ CAN WE COME AND GO FROM THE SITE?

So long as you keep your wristband on, yes you can come and go as you please. If you lose that, you might not be able to get back in! The ticket exchange (where you pick up your wristband) is open from 9am, and closed to all entries from 10pm on the Friday, and 9pm on the Saturday and Sunday.



▾ WILL I NEED WELLIES?

It’s the end of July! Whoever heard of rain in July?! However, on the off chance that it does it’s smart to come prepared. We recommend wet weather gear, a change of clothes and, of course, wellies.

▾ DO I NEED CASH ON ME?

Some of the food traders might not take card, however all our bars do.

▾ I WANT TO GLITTER UP, CAN I BRING A MIRROR?

No glass is allowed on site, so security may confiscate mirrors.

▾ WILL THERE BE SOMEWHERE FOR ME TO CHARGE MY PHONE?

We don’t have charging points on site. Even if it doesn’t make it on to Instagram, we promise it did happen.



▾ WHAT IS YOUR DRUGS POLICY?

We have a zero-tolerance policy towards drugs. If you are caught using, or are in possession of illegal drugs or legal highs including nitrous oxide (nos) along with associated items including but not limited to balloons, CO2 dispensers and whipped cream dispensers, our friendly but firm security team will immediately ask you to leave the site.

▾ IS MY STUFF SAFE IN MY TENT?

On the whole, yes it is. Every area of the site is monitored by our security team. But as with any festival, we’d recommend that you don’t leave alcohol or valuables where they can be pilfered easily.

▾ HOW DO I GET THROWN OUT OF LEOPALLOOZA?

Under-age drinking, taking drugs, being a drunken nuisance, blasting your car stereo and generally bringing a bad attitude to proceedings: all are not looked upon sympathetically by our security teams, and you could find yourself the lonely side of the entrance very quickly. Nobody wants that!



▾ How do I get to Leopallooza?

To see a map of where we are, check out the question below.

Our address is:

Leopallooza / The Wyldes / Lower Exe Farm / Week St Mary / Cornwall / EX22 6UX

SHUTTLE BUSES

We’ve also teamed up with our friend Stacey at Robs Travel, and him and his team will be providing shuttle runs to and from the festival entrance. These will be running from the Strand Bus Shelter in Bude (opposite the Globe Hotel) to the shuttle stop at Leopallooza (and vice versa).

Here are a few other taxi numbers. Do remember, allow enough time for your trip if it’s time essential, it’s always best to book in advance and try to travel with friends where possible:

Trev’s Taxis: 07799 663217 (Highly recommended by us!)

Robs Travel: 07771 824141 (Highly recommended by us!)

Parkers (Holsworthy): 07794 637143 (6 seater available)

Launceston Taxis: 01566 785364

AB Taxis (Launceston): 01566 776877

Jai's Private Hire (Tintagel): 07446206280

For further information on trains & buses, use www.traveline.info

▾ WHERE EXACTLY ARE YOU?

Our Address is: Leopallooza / The Wyldes / Lower Exe Farm / Week St Mary / Cornwall / EX22 6UX

 


▾ Isn't all this revelry bad for the planet?

We’ve lived on Planet Earth for quite a long time now, we really like it here and have no intention of leaving for a while yet. Some of us have even multiplied while we’ve been here too, and have little Wyldlings running around who would also like a nice healthy planet to live on, no doubt.

So, it’s important we do our bit to ensure we’re not screwing it up for those who’d like to enjoy our lush little valley in the future, both near and far.

There are several things we do here at The Wyldes to minimise our festival footprint, from encouraging car-shares to building as much as we can from recycled and reclaimed materials. It’s not an exhaustive list and we are always looking to improve, and for new and innovative ways to enhance our eco-standing, wherever possible.

Take it With You

We strongly encourage you take as much of your rubbish home with you to recycle/reuse/compost/dispose of as needed. But for what can’t be taken home, or what is forgotten, we run a 0% landfill policy on site. 90% of all waste is recycled, and what can’t be is converted into fuel pellets. After our events the entire site is cleared and litter-free by the Tuesday evening.

Cups & Straws

Our festival, Leopallooza, was the first UK festival to ban single use plastic drinking cups, and anybody who has been to one of our events knows just how cool our Stack Cups are. Since 2011 all of our straws have been bamboo, not plastic. And are only offered if asked for. We also do not sell bottled water on site, and ask our traders not to either. Instead we have free tap water across the venue that you can use to fill your own bottles or cups. We’re really not fans of single-use plastics…

Building Materials

All the buildings across the site are built using reclaimed and recycled materials where possible, with much of the wood sourced from our own, sustainable woodlands – for every tree we cut down, we replant three. Our main stage, which you can’t miss, is made from recycled steel and reclaimed wood (a lot of it from the old main stage) and the second stage is made from recycled timber from a barn in Okehampton. The tin cladding on the roofs and sides of our bars is reclaimed from a shed up the road a bit that blew down in the wind. (If any police happen to be reading this: it honestly blew down in the wind, Officer. Honestly!) All lanes and access areas are created our own, natural, on-site quarry.

Glitter

You’ve probably guessed by now we’re really not fans of plastic, so if you want to get glitzed up please do make sure it’s eco-friendly. All glitter traders also have to adhere to this rule. Glitter looks great on smiling festival faces, less great in fishy tummies.

▾ Why do you do all this?

We grew up here, we’re as local as locals get, so we know the frustration that comes with nobody ever bringing their tours to the county. We’ve caught buses and trains, we’ve hitchhiked, we’ve begged friends and family and strangers to let us squeeze in the boot, we’ve done whatever it takes to get to the big cities and see the big bands. Now we’ve gone so far as to build our own events arena…

It’s not just the biggest bands we want to bring to The Wyldes though, our space is adaptable and we have created a stage that can be used to help the people of Cornwall – our friends and family – experience the arts that we don’t normally get to see down here.

From films on the big screen, to Shakespeare in the woods, to a full orchestra echoing across the valley, isn’t it about time?



▾ Can I join your team?

Got some skills you think we need? Sounds good to us. Whether you think you could be an invaluable member of our site crew, know your band could storm the main stage, or fancy pulling pints at our events- drop us a quick email to hello@intothewyldes.com with your CV/demos and somebody will get back to you if a suitable slot opens up.

(All applications are kept on file for future events)